Applies To Product(s): Hevacomp Version(s): 26.06 Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group Introduction Bentley Hevacomp V8i (v26.06) is now available for download from the Bentley website. Before downloading please take careful note of the following: Bentley Hevacomp Version 26.06 is not an update to previous Version 26 installations, but is a complete new installation of the software. Any existing prior versions of Version 26 must be uninstalled before installing Version 26.06. Bentley Hevacomp Version 26.06 is only available as a CLIENT installation. As always, project files can be stored anywhere, but the software can only be installed directly onto client computers. There is no facility for a Server/Client installation. Bentley Hevacomp Version 26.06 installer is now in three parts - a program installer, an updater, and a content installer. For new installations you will need all 3 items. For updating Version 26.06 with update 2, you will only need the updater. Any further service packs that may be released will only be applicable to Version 26.06. You will not be able to apply service packs to prior versions of Version 26. Method From the Bentley Systems website , click on Support. Select the Go To Portal option. At this point you will need to log in. Note that if this step has been taken previously, or the "Remember me" option has been selected, then this step may be skipped. Download privileges are required to obtain this software. If you do not have these privileges, then the Bentley Website administrator for your company can either download on your behalf or provide the privileges to your own log in if appropriate. Once logged in, click on Software Downloads to access the Software Fulfilment site. On the Software Fulfilment site, select the Brand option, and then Hevacomp from the drop down list. This will display an extensive list showing all available Hevacomp downloads. Select your Hevacomp license type from the list, for example, Hevacomp Dynamic Simulation. The Hevacomp installation is displayed as follows, with the Update 3 installation and the Content Installation listed as a dependency. (If you only need to download the update for a v26.06 update 2 installation, you can find the information here ) Select the version to download and then click on the download Icons The download will commence upon accepting the Terms of use. For installation instructions, please see this document. See Also Product TechNotes and FAQs Building Product TechNotes And FAQs External links Bentley homepage Bentley LEARN Server
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Wiki Page: Version 26 - How do I download Bentley Hevacomp V8i?
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Wiki Page: Version 26 - How do I download and install the latest update?
Applies To Product(s): Hevacomp Software Version(s): V8i (v26.06) Environment: N/A Area: Installations and updates Subarea: N/A Original Author: Bentley Technical Support Group Introduction The latest update for Bentley Hevacomp V8i (v26.06) is available for download from the Bentley website. This update can only be applied to a full v26.06 installation - Please do not attempt to apply to earlier versions. For v26.06 installation instructions, please see this document. Download privileges are required to obtain this software. If you do not have these privileges, then the Bentley Website administrator for your company can either download on your behalf or provide the privileges to your own log in if appropriate. Method From the Bentley Systems website , click on Support. Select the Go To Portal option. At this point you will need to log in. Note that if this step has been taken previously, or the "Remember me" option has been selected, then this step may be skipped. Download privileges are required to obtain this software. If you do not have these privileges, then the Bentley Website administrator for your company can either download on your behalf or provide the privileges to your own log in if appropriate. Once logged in, click on Software Downloads to access the Software Fulfilment site. On the Software Fulfilment site, select the Brand option, and then Hevacomp from the drop down list. This will display an extensive list showing all available Hevacomp downloads, including all Hevacomp Content and Hevacomp license types. Select a Hevacomp License type - in this example we have chosen Dynamic Simulation, and the latest download: Click the download icon The download will commence upon accepting the Terms of use. Once the file is successfully downloaded, right click on it choose to run as administrator. An option will be given to change the extract path of the update, but for most users you should be able to leave it as the default. After a short wait, the update will be applied. External links Bentley homepage Bentley LEARN Server
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Wiki Page: Checking for available updates
Applies To Product(s): Hevacomp Mechanical Designer Version(s): All Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group Overview This article refers to Bentley Hevacomp V8i (v26) only This facility is NOT AVAILABLE in V8i (v25). For information about this, and to see if you need an update; Please see this article in our forum. Bentley Hevacomp software provides a facility to check if new updates area available for the software version being run. Once Bentley Hevacomp software has been started and logged into, note the following icons are available in the top right of the opening menu: The 'cog' icon provides configuration options The 'world' icon provides information on update availability The 'w' icon links directly to our Bentley Communities pages (see note, below) Method Once the 'world' icon has been pushed, Bentley Hevacomp software will attempt to access a location on the internet that contains a control file. This file allows the software to check whether your current programs are the most up to date. A dialog will be displayed to show the current status. The top part of this dialog will display the status of the update check, while the bottom part will display any useful news items that the Bentley Hevacomp team wish to bring to your attention. If the World Wide Web icon is activated then clicking on that will take you to the pertinent page on our Communities web site. The update area of the dialog can contain the following messages: Invalid Patch Index - This would indicate trouble accessing the update file. Recommended action would be to check the Bentley web site manually for a new update for Bentley Hevacomp V8i (v26) Your software is out of date and requires the latest service pack - Recommended action would be to check the Bentley Web site manually for a new update for Bentley Hevacomp V8i (v26) Your software is up to date - You are running the software that is most up to date at this time. Further to these status' it is possible to receive a message indicating the update check website cannot be reached. This could be due a limited internet connection (if any) or trouble accessing the internet via a proxy server. In these cases, you should check the Bentley website manually for any new updates. Notes The "Check for Updates" button does NOT update your software automatically - it only tells you if you need to update. To complete the process you should check the update document in our Installation and Activation Wiki. (Note: Article does not exist at this time as there are currently no updates) The 'w' icon button on the opening menu will open our Bentley Communities directly in your browser. You may need to log in to view certain articles. See Also Product TechNotes and FAQs Building Product TechNotes And FAQs External Links Bentley homepage HevacompMechanical Designer Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!
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Forum Post: Changes to Building layout
Hi, I have a building where there have been changes to the main core areas on each floor. I have edited the DXF files to reflect the changes but when I open Hevacomp Simulator the old floor layouts are still present. Is there a simple way to get the new layouts to appear so that I can delete the old rooms and add the new ones? Kind Regards Clive
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Forum Post: Copying walls to floors
Hi, My name is Mina, I am a new user and although I really like V8i I am encountering difficulties regarding drawing walls. Can walls be copied to different floors on different CAD drawings similar to TAS's command copy walls to floor? Kind regards, Mina.
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Forum Post: RE: Copying walls to floors
Hi Marc, Thank you so much for the rapid response, I should have mentioned from the start that I am working in Bentley Mechanical Designer v8i generating a building to calculate Heating and cooling loads, I am unfamiliar with the other programs you suggested but I will give all a try . · AccuDraw commands do not seem to work in my Design Database window, I really appreciate all the helpful advice but given this particular situation is there anything I can do? Kind regards, Mina.
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Forum Post: RE: Changes to Building layout
Hi Clive, I suspect that your DXF background is not updating to your new layout due to the cache files within the project folder. If your new DXFs have the same name as the old ones then the cache files will be used. To display the new DXF, simply rename it and then go to CAD Input > Defaults > Default Data and select the new DXF, as below.
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File: Netsys Heating Sample Project
Netsys Heating Sample Project - unzip into new folder and open with the Netsys Heating program
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File: Netsys HWS Sample Project
Netsys HWS Sample Project - unzip into new folder and open with the Netsys HWS program
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Wiki Page: Netsys FAQ
Applies To Product(s): Hevacomp Mechanical Designer Version(s): All Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group Overview Below are a set of Frequently Asked Questions that can be answered without resorting to a full article. FAQ Q] How is the water content calculated for the Heating and Chilled water calculations? A] Water content is derived as follows: For pipe sections, total internal volume For radiators, flowrate*0.00462/1000 is used* For other emitters, 2 x log10(flowrate/1000) is used* Fitting content is not considered. *these figures indicate the amount of water required to maintain the required output. Q] Why am I unable to change the pipe height from 0m? A] Pipe height cannot be altered if a DXF has not been imported. The following section of the manuals should help to explain: If you do not have a DXF file, you can specify "Blank sheet," which means that you will have a completely empty drawing (ie a blank sheet) when you start using Netsys. For blank sheet projects, all drawing is strictly 2D, all components are placed at a height of 0m, so vertical pipes and ducts cannot be drawn. If you wish to trace a true 3d pipe model then you would need to start a new project, and import a DXF background so that scaling of your pipework layout is accurate. Q] Can I import a CWS layout into HWS or vice versa? A] There is no facility in the software to allow this. Q] Do you have sample Netsys projects available? A] We have two sample projects that show different methods of connecting projects together. You must be logged in to download these projects. For a sample Heating project, please click here For a sample HWS project, please click here External links Bentley homepage Bentley LEARN Server
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Wiki Page: General FAQ
Applies To Product(s): Hevacomp Mechanical Designer Version(s): V8i Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group Overview Below are a set of Frequently Asked Questions that can be answered without resorting to a full article. FAQ Q] Where is my software installed? A] Bentley Hevacomp V24, v25 or v26 can be installed in a number of locations. For Client installations, v24; On 32bit Windows, this is usually C:\Program Files\Heva24\ On 64bit Windows, this is usually C:\Program Files (x86)\Heva24\ For Client installations, v25; On 32bit Windows, this is usually C:\Program Files\Heva25\ On 64bit Windows, this is usually C:\Program Files (x86)\Heva25\ For Client installations, v26; On 32bit Windows, the program folder is: C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\ On 32bit Windows, the data folder: C:\ProgramData\Bentley\Hevacomp V8i\Hevacomp\ On 64bit Windows, the program folder is: C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp On 64bit Windows, the data folder is: C:\ProgramData\Bentley\Hevacomp V8i\Hevacomp\ For Server/Client installations with v24; Right click the launch icon of the software, select properties. The installation folder is everything in the Target box, up to where you find "HevBanner.Exe" e.g. \\MyServer\Hevacomp\\MyServer\Hevacomp Software\Heva24\ For Server/Client installations with v25; Right click the launch icon of the software, select properties. The installation folder is everything in the Target box, up to where you find "HevBanner.Exe" e.g. \\MyServer\Hevacomp\\MyServer\Hevacomp Software\Heva25\ Q] How to access the software manuals A] Software manuals can be accessed from a number of places in the software. In most instances pushing F1 or any ? button will provide context sensitive help. If you have difficulty displaying the software manuals then please see this article . External links Bentley homepage Bentley LEARN Server
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Wiki Page: Connect Reports only show headers and footers
Applies To Product(s): Hevacomp Mechanical Designer Version(s): V8i Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group Overview When viewing or printing reports in the Connect program, the main body of the report appears blank, but the headers and footers are extant. Method This issue can occur when a Windows user account log in has not been given sufficient access rights to the installation folder for Bentley Hevacomp V8i. To resolve this, the user account must be given full permissions into this folder. Please see this article for assistance in finding the installation folder Notes As this document contains advanced methods, you should consult with your technical support team. External links Bentley homepage Bentley LEARN Server
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Forum Post: HEVACOMP user manual
where can i get a complete version of the Hevacomp manual please?
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Forum Post: RE: HEVACOMP user manual
The complete user manual is available at most screens in Bentley Hevacomp software by pushing the F1 key, or clicking on a ? Icon, as below. Please note that we cannot provide a printed version of the manual, though you are of course free to print any sections that you may wish.
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Wiki Page: Error starting up Hevacomp banner program (339 error)
Applies To Product(s): Hevacomp Mechanical Designer Version(s): V8i Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group Overview After installing Hevacomp, attempting to start the software results in the following error: Explanation This error message occurs when one of the components (Resize32.ocx in this case) contained in the Hevacomp prerequisites is not registered successfully. This is usually due insufficient Windows Permissions. Method Hevacomp V26 Note that the prerequisites are included in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select Run as administrator ) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should: Log in as Full Administrator Disable User Account Control (UAC) Reinstall Hevacomp Hevacomp V25 Note that the prerequisites are not included in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case: Log in as Full Administrator Disable User Account Control (UAC) Install Hevacomp prerequisites (hcpq25000008en) If you are unsure of how to disable UAC, please consult your IT or the see this page . If you are unsure of how to log onto your machine as Full Administrator, please consult your IT or right-click on the associated file and Run As Administrator. See Also Product TechNotes and FAQs Building Product TechNotes And FAQs External Links Bentley homepage HevacompMechanical Designer Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!
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Forum Post: RE: Copying walls to floors
Mina - There is no way of copying just the walls, but you can copy a whole floor - including DXF's - onto another floor by using the Copy floor function. If you wish to change the DXF for a floor, you can use the defaults option to do this. This functionality is discussed in the program manual, which you can access via the ? icons dotted around the software, or through pushing F1 Regards, Duncan
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Forum Post: RE: Copying walls to floors
Duncan, Thank you so much for you reply it is really helpful, unfortunately I have stumbled upon a new Issue. My computer does not have the Weather data installed and I do not know where to place it as the path that exists on my colleagues computer does not exist on mine. Can you please help me with this issue? Thank you, Mina.
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Forum Post: RE: Copying walls to floors
Mine - Please consult this document from our Support Solutions pages. This will give you everything you need to know. Regards, Duncan
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Forum Post: RE: Copying walls to floors
Duncan, I am so sorry to bother you again with this but it does not seem to work I have copied the TAS weather files that work fine in TAS. Thank you, Mina
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Forum Post: RE: Copying walls to floors
Mina There should be a number of other files and folders around the CIBSE file, so I believe you may be running V26, not V25. If that's the case then you need to navigate into: C:\ProgramData\Bentley\Hevacomp V8i\Hevacomp\Weather data\CIBSE Note that your ProgramData folder may be hidden. If you cannot see a ProgramData folder then cut and paste the path above. Copy all of the weather data files into the CIBSE folder. Regards, Duncan
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